Returned items must be received in their original packaging and in perfect condition. This means if merchandise was originally in sealed packaging, it is expected to be returned in the same way. Unsealed/used items are not re-sellable and therefore not accepted for refunds/exchanges i f required. No refunds/exchanges will be offered for orders past 14 days from date of purchase. Buyers will be responsible for shipping back to us for refunds/exchanges. Shipping costs are not refundable. All merchandise returned to us that is opened or not in the original packag ing will be discarded. No refunds or exchanges will be issued for such merchandise. Please ensure you include a copy of your original invoice along wit h a covering note of your reason for return and contact telephone number and e-mail address to enable us to p rocess the return. Any exchanges the buyer will be responsible for the return postage costs for I MA Trading to send the parcel back out.